| Black Tie Baby Store
Policies
Shipping Time Frames
We ship "best way" via USPS Priority Mail, USPS Parcel Post
or UPS. Standard shipping time for items in stock and not
personalized is between 7-10 business days. Please be sure to
calculate in the time for the USPS to ship and delivery
which is typically 2-6 days.
|
Order Amount |
Rate |
|
$1.00-$25.00 |
$6.95 |
|
$26.00-$50.00 |
$7.95 |
|
$51.00-$75.00 |
$9.95 |
|
$76.00-$100.00 |
$10.95 |
|
$101.00 and up |
10% |
Returns
Personalized Items are NOT returnable.
If you have any problems with your order once you have
received it, you need to contact us concerning returns,
exchanges or replacements within 10 days of the date of
receipt of your order. All returns must have an RA# issued
by our customer service department. All returned packages
must have the RA# clearly printed on the package.
Returns must be sent freight pre-paid or they will be
refused. Products must be returned to us in original
packaging with all accessories, and tags attached. No credit
or exchanges will be made without the returned items being
received in our warehouse and inspected. Sorry, ABSOLUTELY
NO CASH REFUNDS. Returned items will be exchanged for
merchandise of equal value or refund of method of payment
originally used. If item is returned for size or color
exchange, it must be exchanged for an item of equal value,
if need is for an item of higher value, payment must
accompany returned item. If you have any questions on these
policies, please contact our customer service department. |
